Workflows guidance

Record supplier acknowledgement

Preserve whether the supplier acknowledged the issued purchase order and which version they saw.

FOR
Procurement, Supplier participant
OUTCOME
Use RAQOZ to preserve whether the supplier acknowledged the issued purchase order and which version they saw.

Before you begin

  • The preceding purchase record exists in the intended organisation.
  • Your role permits the action and any assignment is addressed to you.

Guidance

  1. 1

    Open the acknowledgement path linked to the issued purchase order.

  2. 2

    Review the supplier, order version and commercial details before responding.

  3. 3

    Record acknowledgement or the available exception response.

  4. 4

    Resolve material disagreement through a controlled order revision.

Evidence RAQOZ retains

  • Purchase-order version presented
  • Supplier response
  • Acknowledgement timestamp and provenance

Common issues

The next action is not available.

Confirm the current record state, your role or assignment, and any missing policy evidence. Resolve the source condition rather than creating a parallel record.

The purchase needs an exception.

Keep the original result visible and use the configured correction, waiver or override path with an attributable reason.

Related articles

Last reviewed 2 September 2026. Review against the current production release before relying on exact screen behavior.