Controls guidance
Review control exceptions
Investigate control failures or missing evidence while preserving the original evaluation.
- FOR
- Procurement, Approver, Finance, Auditor
- OUTCOME
- Use RAQOZ to investigate control failures or missing evidence while preserving the original evaluation.
Before you begin
- Access to the relevant purchase, supplier or policy record.
- Enough source evidence to review the result without relying on copied summaries.
Guidance
- 1
Open the exception and review the rule, checkpoint and source evidence.
- 2
Correct the underlying record when it is genuinely wrong or incomplete.
- 3
Use a bounded waiver or override only when an accountable exception is justified.
- 4
Do not delete or rewrite the original evaluation.
Evidence RAQOZ retains
- Original evaluation
- Correction, waiver or override
- Decision rationale and actor
Common issues
Evidence is marked missing.
Open the mapped source record and either add the legitimately missing evidence or preserve the exception. Do not substitute an unsupported conclusion.
A control result must be allowed exceptionally.
Request a bounded, independent waiver or override where supported; keep the original evaluation and rationale connected.
Related articles
Last reviewed 2 September 2026. Review against the current production release before relying on exact screen behavior.